I am doing research in the field of open and service innovation. One focus is to analyse how physical and digital platforms must be designed to foster service ecosystems and networks. The topic of how to integrate different disciplines, e.g. medical engineering, digital health, but also education and retailing into such platforms and spaces to innovate services, is highly relevant.
Research projects
Build future of service research and service innovation in German research landscape (DL2030, DF2, OSL) – Analyse smart service development processes and service ecosystems (smarthappps) – Designing platforms and spaces for service innovation (Josephs).
Current projects
Digital services as a success factor for the future of value creation
(Third Party Funds Single)
Term: 1. August 2019 - 31. March 2023 Funding source: Bundesministerium für Bildung und Forschung (BMBF)
Digital Transformation as a core driver influences service offerings and business models, as well as organisation, collaboration and forms of human labour. The ability to shape digital services has the potential to be a key competence in this new idea of value creation. There is already a trend of technical innovations like Artificial Intelligence (AI) or the Internet of Things (IoT) being applied in digital services. More over, digitalisation offers new ways of interaction between provider and user in addition to the possibility of co-creating services.
The research project “DL2030” identifies major R&D requirements and approaches to address these. The focus is thereby on technology orientated service systems with high customer value. These systems lead the way towards a competitive German economy. By these measures, the position of service research as a stand-alone scientific field is strengthened. Strategic research directions, potentials and requirements are enforced. The research roadmap, created during the project, is a foundational element for future research emphases in service research. With these goals DL2030 is also supporting the High-Tech-Strategy 2025 of the German government.
Daiberl, C., & Roth, A. (2020). Driving Service Productivity of Open Innovation Labs. In Albrecht Fritzsche, Julia M. Jonas, Angela Roth and Kathrin M. Möslein (Eds.), Innovating in the Open Lab. (pp. 165–182). Berlin: De Gruyter Oldenbourg.
Fritzsche, A., Jonas, J., Roth, A., & Möslein, K. (Eds.) (2020). Innovating in the Open Lab. Berlin: De Gruyter Oldenbourg.
Fritzsche, A., Jonas, J., Roth, A., & Möslein, K. (2020). Preface. In Albrecht Fritzsche, Julia M. Jonas, Angela Roth, Kathrin M. Möslein (Eds.), Innovating in the Open Lab. (pp. VII-X).
Höckmayr, B., Roth, A., Genenning, S.M., Boukhris, A., Möslein, K., Kalb, D.,... Mittelstädt, S. (2020). Die systematische Entwicklung von Servicesystemen im digitalen Zeitalter – Ein Fakten-basierter Ansatz. In Beverungen D., Schumann J.H., Stich V., Strina G. (Eds.), Dienstleistungsinnovationen durch Digitalisierung - Geschäftsmodelle – Methoden – Umsetzungsbeispiele. (pp. 227-275). Berlin, Heidelberg: Springer Gabler.
I am doing research in the field of open and service innovation. One focus is to analyse how physical and digital platforms must be designed to foster service ecosystems and networks. The topic of how to integrate different disciplines, e.g. medical engineering, digital health, but also education and retailing into such platforms and spaces to innovate services, is highly relevant.
Research projects
Build future of service research and service innovation in German research landscape (DL2030, DF2, OSL) – Analyse smart service development processes and service ecosystems (smarthappps) – Designing platforms and spaces for service innovation (Josephs).
Current projects
Digital services as a success factor for the future of value creation
(Third Party Funds Single)
Funding source: Bundesministerium für Bildung und Forschung (BMBF)
Digital Transformation as a core driver influences service offerings and business models, as well as organisation, collaboration and forms of human labour. The ability to shape digital services has the potential to be a key competence in this new idea of value creation. There is already a trend of technical innovations like Artificial Intelligence (AI) or the Internet of Things (IoT) being applied in digital services. More over, digitalisation offers new ways of interaction between provider and user in addition to the possibility of co-creating services.
The research project “DL2030” identifies major R&D requirements and approaches to address these. The focus is thereby on technology orientated service systems with high customer value. These systems lead the way towards a competitive German economy. By these measures, the position of service research as a stand-alone scientific field is strengthened. Strategic research directions, potentials and requirements are enforced. The research roadmap, created during the project, is a foundational element for future research emphases in service research. With these goals DL2030 is also supporting the High-Tech-Strategy 2025 of the German government.
Recent publications
2023
2022
2021
2020
Related Research Fields
Contact: