Prof. Dr. Angela Roth

School of Business, Economics and Society, Chair of Information Systems I, Innovation and Value Creation

I am doing research in the field of open and service innovation. One focus is to analyse how physical and digital platforms must be designed to foster service ecosystems and networks. The topic of how to integrate different disciplines, e.g. medical engineering, digital health, but also education and retailing into such platforms and spaces to innovate services, is highly relevant.

Research projects

Build future of service research and service innovation in German research landscape (DL2030, DF2, OSL) – Analyse smart service development processes and service ecosystems (smarthappps) – Designing platforms and spaces for service innovation (Josephs).

Current projects

  • New workspace concepts for future research at the School of Business, Economics and Society

    (FAU Funds)

    Term: 7. February 2023 - 31. December 2023

    The research project „New spatial concepts for the research of tomorrow at the School of Business, Economics and Society” aims to design and evaluate a new collaborative spatial concept for scientific work at universities. To achieve this, existing office spaces at the School of Business, Economics and Society of Friedrich-Alexander-Universität Erlangen-Nürnberg will be transformed into activity-based workspaces. The design will be tailored to meet the unique requirements of knowledge work and research at universities, while also taking into account possible restrictions due to structural conditions. By redesigning the office space, the project seeks to increase employee satisfaction, motivation and productivity. In this way, the university will be able to position itself as an attractive employer and a hub for generating innovations in the future.

  • Digital services as a success factor for the future of value creation

    (Third Party Funds Single)

    Term: 1. August 2019 - 31. March 2025
    Funding source: Bundesministerium für Bildung und Forschung (BMBF)

    Digital Transformation as a core driver influences service offerings and business models, as well as organisation, collaboration and forms of human labour. The ability to shape digital services has the potential to be a key competence in this new idea of value creation. There is already a trend of technical innovations like Artificial Intelligence (AI) or the Internet of Things (IoT) being applied in digital services. More over, digitalisation offers new ways of interaction between provider and user in addition to the possibility of co-creating services. 

    The research project “DL2030” identifies major R&D requirements and approaches to address these. The focus is thereby on technology orientated service systems with high customer value. These systems lead the way towards a competitive German economy. By these measures, the position of service research as a stand-alone scientific field is strengthened. Strategic research directions, potentials and requirements are enforced. The research roadmap, created during the project, is a foundational element for future research emphases in service research.   With these goals DL2030 is also supporting the High-Tech-Strategy 2025 of the German government.  

Recent publications





Related Research Fields